Shipping & returns

To send

Your order will be sent by us as soon as possible. If we have the item in stock, we usually send it to you the same day, provided the order is placed on a working day. For articles that we have in stock, in most cases a delivery time is indicated from 1 to 3 working days, in case we have to send within the Netherlands. For items that we do not have in stock, the delivery time may be longer. The delivery time is listed at the top right of all items in our webshop, except for special cases.

To return

If you are not satisfied with the product, you have 14 calendar days to report this to us and return the item. During the reflection period, the consumer will handle the product and packaging carefully. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The basic principle here is that the consumer may only handle and inspect the product as he would be allowed to do in a store. The consumer bears the direct costs of the return. See articles 6, 7, 8 and 9 of the general conditions.